Privacy Policy

Effective Date: February 14, 2025
Last Updated: Februrary 22, 2025

At Healing Options for Personal Excellence (HOPE Therapy), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, purchase products, or use our services.

1. Information We Collect

We collect personal information in the following ways:

1.1 Information You Provide

When you interact with our website, we may collect:

  • Name
  • Email address
  • Billing and shipping addresses
  • Payment details (processed securely through third-party providers)
  • Phone number (if provided)
  • Information submitted through contact forms or sign-ups

1.2 Automatically Collected Information

When you visit our website, certain data is automatically collected, including:

  • IP address
  • Browser type
  • Device information
  • Pages visited and time spent on the site
  • Referring website

This data helps us improve website functionality and user experience.

1.3 Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience, track website analytics, and personalize content. You can manage or disable cookies through your browser settings.

2. How We Use Your Information

We use your personal data to:
✔ Process orders and deliver products/services
✔ Provide customer support and respond to inquiries
✔ Send email updates, newsletters, or promotional offers (only if you opt-in)
✔ Improve website performance and user experience
✔ Comply with legal obligations

3. How We Share Your Information

We do not sell or rent your personal data. However, we may share information with:

  • Service Providers: Third-party platforms (e.g., payment processors, email marketing tools) that help us operate our business.
  • Legal Compliance: If required by law or to protect our rights and security.

4. How We Protect Your Information

We implement security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no online transmission is 100% secure, so we encourage users to take precautions when sharing sensitive data online.

5. Your Rights & Choices

You have the right to:
✔ Access, update, or delete your personal information
✔ Opt out of marketing emails (unsubscribe link included in emails)
✔ Disable cookies via browser settings
✔ Request data deletion (where applicable under privacy laws)

For any privacy-related requests, contact us at [Your Email].

6. Third-Party Links

Our website may contain links to third-party sites (e.g., social media, affiliates, or recommended resources). We are not responsible for their privacy practices, so we encourage you to review their policies.

7. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect data from minors. If you believe a child has provided personal information, please contact us for removal.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at:

📧 Email: admin@hopetherapyva.com
🌐 Website: www.hopetherapyva.com